How council services are coping under the pressure of coronavirus

Across the UK, the lockdown is having untold effects on companies.

Non-key workers have been furloughed, let go, and some told to work from their own homes, to prevent the risk of more infections, under the government’s plan to control the spread of the disease.

The workplace has changed dramatically since the lockdown.

One of the biggest victims of the crunch has been local councils. Local council services have been under pressure and some cut. One of it’s biggest victims is the education sector of councils, which is most under danger from the oncoming changes from the coronavirus.

Without face to face appointments, council services that revolve around education have struggled to maintain clients and pupils.

As education secretary Gavin Williamson reports that schools are unlikely to open until June, many educational authorities are under danger of closing, or failing to get enough students interested in taking online classes.

I spoke to Abbie, who works in her local council’s music service. You can listen to the interview below:

I spoke to Abbie about the problems coronavirus was creating her work.

On March 23rd, Boris Johnson confirmed the lockdown of the UK, forcing many companies to move online, and left at least 35,000 workers out of a job.

For councils, much of their work has been transferred to Zoom calls and emails. For council services that rely on the public, it is presenting new challenges.

Even though the UK has passed the peak of the coronavirus, services and jobs are expected to remain shut to avoid a second wave of the coronavirus. This could continue way into 2021, with social distancing measures unlikely to be changed.

How England’s lockdown crisis took us through home working.

By the end of March, Zoom saw a record number of users at 4.84 million. For council services such as Abbie’s, Zoom and Microsoft Teams have been seen as lifesaving alternatives to coming into contact with people on the services.

Despite this, the move to online has led to problems for some services. Lack of connections and having to rebuild a new relationship with clients has proved difficult.

When asked if it would be difficult to rebuild a relationship with clients, Abbie replied: “I’m not sure. It all depends on the client.”

Many find themselves relying on their technology to contact their other employees.

Matt Hancock, as well, recently revealed that he was unsure when schools would reopen, and with the nation fearing a second wave, it could well be a long time until the country adjusts to a new normal.

“We’re having to use emails to contact one another,” Abbie explained, “I’ve had to learn how to do my course at home.”

Overall, it’s become a challenge for so many to adapt to the new working environment, and with the end far in sight, it’s becoming more of an issue for so many. With Microsoft Teams and Zoom rising in popularity, companies are already adjusting to what is becoming a new normal, but it is a wonder whether companies will continue to use worker’s homes as a new workplace.

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